Returns & Exchanges

At Satori Laser®, we strive for your complete satisfaction with our professional skincare products and treatments. If you are not entirely satisfied with your purchase, we offer a streamlined return process within 30 days of the original transaction.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team at [email protected] or visit any of our clinic locations to begin your return or exchange process.

• 2.
  Verify Eligibility

  Ensure that products are in their original packaging and at least 50% full; please note that completed laser hair removal sessions are non-refundable.

• 3.
  Secure Packaging

  If returning by mail, safely pack your items with the original receipt or proof of purchase to ensure a smooth processing experience at our facility.

• 4.
  Receive Refund or Credit

  Once your return is inspected, we will issue a refund to your original payment method or apply a credit to your Satori Laser® account for future treatments.